Accessibility Statement
Effective date: May 14, 2026
Our commitment
UpPluck Social LLC and the ADA Active Shield™ program are committed to ensuring that this website is accessible to all individuals, including people with disabilities. Every person deserves equal access to information and services online, regardless of ability or assistive technology.
We actively align this website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the standard adopted by the U.S. Department of Justice and recognized internationally.
Accessibility features
- Semantic HTML structure with proper heading hierarchy
- Descriptive alt text on all meaningful images
- Sufficient color contrast meeting WCAG 2.1 Level AA
- Keyboard-navigable interface — all interactive elements are accessible without a mouse
- Descriptive link text identifying the purpose of each link
- Form labels and error messages programmatically associated with inputs
- No content that flashes more than three times per second
- Consistent navigation across all pages
- Visible focus indicators on all interactive elements
- No horizontal scrolling required on standard viewports
Assistive technology compatibility
JAWS, NVDA, VoiceOver, TalkBack
Up to 200% without loss of content
Full keyboard and switch access
Also compatible with voice recognition software including Dragon NaturallySpeaking.
Known limitations
While we strive for full WCAG 2.1 Level AA conformance, some third-party content embedded on this site — including the scheduling calendar provided by GoHighLevel — may not be fully within our control. We are actively working with our technology partners to address any gaps. If you encounter any content that is not accessible, please contact us and we will provide the information in an alternative format.
Ongoing efforts
Accessibility is not a one-time project. We conduct regular accessibility audits and address identified issues on a priority basis. New content is reviewed against accessibility standards before publication.
Conformance status
This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means some parts of the content do not fully conform, primarily due to limitations in third-party embedded tools. We are actively working toward full conformance.
Feedback & contact
We aim to respond within 2 business days and to resolve reported issues as quickly as reasonably possible.
Formal complaints
If you are not satisfied with our response, you have the right to file a complaint with the U.S. Department of Justice Civil Rights Division or the Massachusetts Office on Disability. We encourage you to contact us first so we can resolve the issue directly.
Technical specifications
This website relies on HTML5, CSS3, and JavaScript for conformance with WCAG 2.1 Level AA.