The Field Guide to Accessible Business.
Plain-English reporting on the laws, the lawsuits, the standards, the tax breaks, the builders shipping broken sites, and the advocates fighting for Main Street. Everything a business owner, agency, or association needs to navigate ADA website accessibility — without the legalese.
WCAG 2.1 Level AA: The Standard That Decides Lawsuits
WCAG 2.1 Level AA is the benchmark courts, the DOJ, and demand-letter attorneys use to decide whether your website is accessible. Here's what it actually requires — in plain English.
ADA Title III: Why Almost Every Business Is Covered
If your business serves the public — restaurants, dentists, salons, gyms, retail, e-commerce — ADA Title III applies to your website. A practical guide to who's covered and what you owe.
The DOJ's 2024 Final Rule: What Changed and Who Has to Act
In April 2024 the Department of Justice locked WCAG 2.1 Level AA into federal law for state and local governments — and signaled a clear standard for everyone else. Here's the breakdown.
ADA Tax Credits & Deductions: Recover Most of Your Compliance Cost
The IRS will help you pay for accessibility. Section 44 (up to $5,000/yr credit) and Section 190 (up to $15,000/yr deduction) can offset most of an audit and remediation project. Here's how.
Website Builders Are the Biggest Offenders — Here's How to Fix That
Most agencies, freelancers, and DIY builders ship sites that fail WCAG 2.1 AA on day one — usually without realizing it. A practical playbook for builders who want to stop creating liability for their clients.
Chambers of Commerce Are the First Line of Defense — Most Members Don't Even Know the Law Exists
Chambers, trade associations, and business advocacy groups are uniquely positioned to warn Main Street about ADA website lawsuits before the demand letters arrive. Here's the playbook for protecting members who have no idea they're exposed.